Wilful Misconduct CASES

In English law, wilful misconduct describes conduct that goes well beyond carelessness. It covers deliberate wrongdoing, or reckless disregard of an obvious and serious risk, knowing (or being indifferent to whether) harm will probably result. The phrase appears most often in contracts (for example, exclusions and liability caps), transport and insurance wordings, and some statutory schemes. It is not a free-standing tort; it is a standard that affects liability and the effect of contractual limits.

Definition and principles

Courts use “wilful misconduct” to capture behaviour worse than negligence, and usually worse than “gross negligence”. The core idea is intentional breach or recklessness: the actor appreciates a serious, obvious risk to others (or to contractual performance) and proceeds anyway. Mere inadvertence, even very serious, will not suffice. Because wordings differ, the precise test remains contextual and turns on the contractual language and the facts.

How it differs from neighbouring concepts

  • Negligence: failure to take reasonable care. No need for awareness of the risk.
  • Gross negligence: very serious negligence, but still carelessness rather than conscious risk-taking.
  • Wilful misconduct: intentional wrongdoing or reckless indifference to a known, serious risk.
  • Fraud/dishonesty: deliberate deception for gain—usually a separate, even higher category.

Why it matters (typical contexts)

  • Exclusions and caps: many limitation clauses carve out wilful misconduct. If made out, the defendant cannot rely on the cap or exclusion (unless the clause expressly covers it, which is rare and scrutinised).
  • Carriage and logistics: transport regimes often limit liability unless loss was caused by wilful misconduct (or its close relatives “actual fault” or “recklessly and with knowledge”).
  • Insurance: policies may exclude cover for the insured’s wilful acts; conversely, some professional/management policies carve out cover where only negligence is alleged.
  • Agency and fiduciaries: indemnities frequently exclude protection for wilful default or misconduct by the agent or fiduciary.

Proving wilful misconduct

The claimant must show more than serious error: evidence should demonstrate either deliberate breach (knowing a term or safety rule and deciding to ignore it) or recklessness (foreseeing a serious risk and consciously running it). Helpful materials include contemporaneous emails, risk assessments, incident reports, prior warnings, and training or policy documents showing the actor’s knowledge and choices.

Effect on remedies and clauses

  • Contract limits: caps, exclusions and indemnity protections commonly fall away if wilful misconduct is proved, leaving full common-law liability.
  • Indemnities and warranties: carve-outs for wilful misconduct shift risk back to the party best placed to avoid conscious wrongdoing.
  • Vicarious liability: an employer may still be liable for an employee’s wilful act if it is closely connected to their role; the carve-out in a contract does not itself decide vicarious liability at law.

Drafting and litigation tips

  • Define tiers: if your contract distinguishes negligence, gross negligence and wilful misconduct, define them (particularly “wilful” and “reckless”) to reduce dispute over thresholds.
  • Be specific: tie the carve-out to particular obligations (safety, data security, bribery) if that is the real concern.
  • Evidence plan: from day one, collect documents showing knowledge of the risk, decisions made, and available alternatives. Absence of training or unclear policies can blur the line between negligence and wilfulness.

Practical importance

For claimants, aim to prove conscious risk-taking or intentional breach to defeat caps and exclusions.

For defendants, show the event was an error or systems failure—serious perhaps, but not deliberate or reckless—and rely on the agreed limits.

The outcome often turns on what the decision-maker knew at the time and the obviousness of the risk they chose to run.

See also: Negligence; Gross negligence; Fraud and dishonesty; Limitation of liability; Exclusion clauses; Vicarious liability; Carriage and transport liability; Insurance exclusions.

Lady justice next to law books

Crawford v Jenkins [2014] EWCA Civ 1035 (24 July 2014)

A parish council made unlawful overtime and termination payments to its clerk. A fellow councillor brought an action against those who authorised them. The Court of Appeal held the payments were unlawful but that the councillors had not engaged in willful misconduct. Facts The case concerned payments made by Avening Parish Council (APC) to its clerk and Responsible Financial Officer (RFO), Mrs Jenkins. In 2011, certain councillors, including the respondents Mr Jenkins and Mr Parsons, authorised two payments to her. The first was a payment of £7,750 for approximately 1000 hours of overtime she claimed to have worked. Her contract